Gaming at db44 is meant to be an enjoyable, recreational activity. We are committed to giving every player in Bangladesh the tools, information, and support they need to stay in control — always.
db44 is committed to being a platform where entertainment comes first and player welfare is never compromised.
Our Commitment
Set a daily, weekly, or monthly deposit cap in Bangladeshi Taka directly from your db44 account settings. Once a limit is in place, it takes effect immediately for reductions and after a 24-hour cooling-off period for increases — putting you firmly in control of your spending.
db44 lets you set a maximum continuous session duration. When your session timer runs out, the platform will notify you and prompt you to take a break. This tool is especially useful for players who lose track of time during long cricket betting or live casino sessions.
Need a short break? The time-out tool lets you temporarily suspend access to your db44 account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, place bets, or make deposits. The feature activates instantly upon request.
If you believe your gambling has become problematic, db44 offers a self-exclusion option that closes your account for a minimum period of 6 months, up to a permanent closure. During self-exclusion, your account is fully locked and no new accounts may be opened using the same details.
Access a detailed summary of your gaming activity — including total deposits, withdrawals, wins, losses, and net position — directly from your db44 account dashboard. Reviewing your activity statement regularly helps you stay aware of your spending patterns over time.
Our responsible gaming support team is available around the clock, every day of the year, Bangladesh Standard Time (UTC+6). Whether you need help activating a tool, discussing a concern, or requesting self-exclusion, you can reach us at [email protected] and expect a response within 2 hours.
Safety Toolkit
db44 has built a full suite of player-protection tools directly into the platform. Every player in Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar — can access these tools at any time, free of charge, without contacting support.
Cap how much BDT you can deposit in any given 24-hour, 7-day, or 30-day period. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period to prevent impulsive decisions.
Define the maximum amount (in BDT) you are comfortable losing over a set period. Once your loss limit is reached, your account is temporarily paused until the limit period resets.
Enable on-screen pop-up reminders at intervals of your choice (e.g., every 30 minutes, every hour). Each reminder shows your total session time and net activity so far, giving you a clear picture before you continue.
Submit a self-exclusion request through your account settings or by emailing [email protected]. Exclusions of 6 months, 1 year, 3 years, or permanent are available. During any self-exclusion period, promotional communications are also suspended.
Not ready for a full self-exclusion? A cooling-off period of 24 hours to 6 weeks locks your account temporarily while keeping your balance and history intact for when you return.
Know the Warning Signs
Problem gambling can affect anyone. It often develops gradually and can be difficult to recognise from the inside. The following signs may indicate that gambling has stopped being entertainment and started becoming harmful.
Self-Assessment
Use this brief self-assessment checklist to reflect honestly on your gambling habits. There are no right or wrong answers — this is a private tool for your own awareness. If you answer "Yes" to three or more of the questions below, we strongly encourage you to contact our support team.
How to interpret your answers: If you answered "Yes" to 1–2 questions, consider setting a deposit or time limit as a precaution. If you answered "Yes" to 3–5 questions, we recommend taking a cooling-off period and speaking to our support team. If you answered "Yes" to 6 or more questions, please initiate self-exclusion and seek professional support immediately.
Step-by-Step Guide
Activating any responsible gaming tool on db44 takes less than two minutes. Here is a simple step-by-step guide for players across Bangladesh.
Under-Age Protection
db44 operates a strict 18+ policy. Every new player must confirm they are at least 18 years of age at registration, and identity verification (KYC) checks are conducted to validate age before any withdrawal is processed.
Any account found to belong to a player under the age of 18 will be permanently closed without payment of any balance. All deposits made by underage players will be refunded to the original payment method after identity confirmation. db44 takes underage gambling extremely seriously and actively cooperates with any reported cases.
Get Help
If you or someone you care about is struggling with problem gambling, the following resources and channels are available to help. All db44 support is free, confidential, and available in English around the clock.
Reach our dedicated responsible gaming team at [email protected]. We respond to all welfare-related emails within 2 hours, 24 hours a day.
Use the db44 live chat feature inside your account for an instant conversation with a support agent. Responsible gaming requests via live chat are escalated as a priority.
Request immediate self-exclusion at any time by emailing [email protected] with the subject line "Self-Exclusion Request". Your account will be locked within 24 hours of confirmation.
All responsible gaming conversations with db44 staff are handled with complete confidentiality. Your account status and personal details will never be shared without your explicit consent.
db44 strongly encourages any player who feels gambling has become a serious problem to seek professional counselling in addition to using our platform tools. Trained counsellors can provide structured support that complements the technical safeguards available on db44.
In Bangladesh, mental health and addiction support services are available through government hospitals, private clinics, and NGO-run helplines in Dhaka, Chittagong, Sylhet, and other major cities. We encourage you to speak with a medical professional if gambling is affecting your daily life, relationships, or financial wellbeing.
Now that you are familiar with db44's responsible gaming tools, explore the platform's full range of entertainment — cricket betting, slots, live casino, fishing games, and arcade titles — all in Bangladeshi Taka. 18+ only.