At db44, protecting your personal data is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a player registered on the db44 platform.
db44 uses industry-standard SSL encryption and strict internal data access controls to keep your information secure at all times.
Privacy at a Glance
All data transmitted between your device and the db44 platform is protected by TLS/SSL encryption. Sensitive information such as payment details and identity documents is stored using AES-256 encryption at rest, ensuring your data remains unreadable to unauthorised parties.
db44 only collects information that is strictly necessary to operate your account, process transactions, verify your identity, and comply with anti-money-laundering requirements. We do not collect data beyond what is needed for these defined purposes.
db44 does not sell, rent, or trade your personal information to any third-party marketers or data brokers. Your data is shared only with service providers who are contractually bound to use it solely on our behalf and in accordance with this policy.
You have the right to access a copy of your personal data held by db44, request corrections, withdraw marketing consent, or request deletion of your account data. These rights can be exercised at any time by contacting [email protected].
db44 retains personal data only for as long as it is required for the purposes outlined in this policy, or as mandated by applicable financial and anti-fraud regulations. Account data is typically retained for a minimum of five years after account closure for compliance purposes.
db44 uses cookies and similar technologies to maintain your session, remember preferences, and analyse platform performance. We use only essential and functional cookies; no third-party advertising or tracking cookies are deployed on the db44 platform.
This Privacy Policy ("Policy") describes how db44 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or register on the db44 website and its associated services, available at db44.bio.
db44 is committed to safeguarding the privacy of every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We treat your personal information with the utmost care, and this Policy is designed to give you full visibility into how your data is handled at every stage of your relationship with the db44 platform.
By creating a db44 account or by continuing to use the platform after any update to this Policy, you acknowledge that you have read this document and consent to the data practices described herein. If you do not agree with any part of this Policy, you must not use the db44 platform.
This Policy should be read in conjunction with the db44 Terms & Conditions, which govern the overall contractual relationship between you and db44.
db44 collects personal data in the following categories, depending on the nature of your interaction with the platform:
2.1 Registration Data. When you create a db44 account, we collect your full legal name, date of birth, mobile number, and a username and password of your choosing. This information is mandatory and is required to open an account on the platform.
2.2 Identity Verification (KYC) Data. To comply with anti-money-laundering (AML) requirements and to verify your age, db44 may request copies of your National Identity Card (NID), passport, driver's licence, or other government-issued identification documents. We may also request proof of address and proof of payment method ownership.
2.3 Financial Data. When you make deposits or request withdrawals, we collect information about the transaction including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), the transaction amount in BDT, timestamps, and transaction reference numbers. Full payment account credentials (such as mobile banking PINs) are never stored by db44.
2.4 Gaming & Activity Data. db44 records your betting history, game session logs, win/loss records, bonus usage, and platform interaction events. This data is used for fraud prevention, dispute resolution, responsible gaming monitoring, and platform improvement.
2.5 Technical Data. When you access the db44 platform, we automatically collect device information (device type, operating system, browser type and version), IP address, approximate geolocation derived from IP, session timestamps, and page interaction logs. This data helps us maintain platform security and optimise your user experience.
2.6 Communications Data. If you contact db44's support team via email or live chat, we retain a record of those communications, including your name, contact details, the content of your messages, and the outcome of any queries or complaints raised.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration Data | Name, date of birth, mobile number, username | Yes — required to open account |
| KYC / Identity Data | NID, passport, proof of address | Yes — required for withdrawals |
| Financial Data | Payment method, transaction amounts in BDT | Yes — required for transactions |
| Gaming & Activity Data | Bet history, session logs, bonus records | Automatic — generated by platform use |
| Technical Data | IP address, device type, browser version | Automatic — collected on access |
| Communications Data | Support tickets, chat transcripts, emails | Only when you contact support |
db44 uses your personal data exclusively for the following defined purposes:
db44 processes your personal data on the following legal grounds:
db44 does not sell, rent, or trade your personal data to third parties. We may share your data in the following limited circumstances:
5.1 Payment Processors. To complete your financial transactions, db44 shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and banking partners. These providers receive only the minimum data required to process the specific transaction and are contractually prohibited from using it for any other purpose.
5.2 Game Providers. db44's live casino and RNG game content is provided by third-party studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive a session token and anonymised game interaction data to facilitate gameplay. No directly identifiable personal information (such as your full name or NID) is shared with game studios.
5.3 Technology Service Providers. db44 engages technology partners for hosting, cybersecurity monitoring, customer support infrastructure, and platform analytics. These partners process data on db44's behalf under strict data processing agreements and may not use your data for their own commercial purposes.
5.4 Legal Disclosure. db44 may disclose personal data to law enforcement authorities, financial intelligence units, or other regulatory bodies where required by applicable law, or where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of the db44 platform, player data may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy terms applicable under the new ownership structure.
db44 uses cookies and similar client-side storage technologies to provide a functional, secure, and personalised experience on the platform. The following cookie categories are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session Cookies | Maintain your login session, remember your language preference, and keep your betting basket active during a session | Session (deleted on browser close) |
| Functional Cookies | Remember your display preferences, responsible gaming settings, and previously viewed game categories | Up to 12 months |
| Performance / Analytics Cookies | Collect anonymised data on page load times, error rates, and navigation patterns to improve platform performance | Up to 24 months |
db44 does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies. You may manage or delete cookies through your browser settings; however, disabling essential cookies will prevent you from logging in to your db44 account.
db44 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, and destruction.
db44 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | AML compliance, dispute resolution |
| KYC / Identity Documents | Duration of account + 5 years after closure | Regulatory and legal obligations |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| Gaming & Betting Logs | Duration of account + 3 years after closure | Dispute resolution, responsible gaming |
| Support Communications | 3 years from date of last interaction | Quality assurance, dispute resolution |
| Technical / Log Data | 90 days rolling | Security monitoring, incident response |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original information. Anonymised aggregate data may be retained indefinitely for statistical and business analysis purposes.
As a db44 player, you have the following rights in relation to your personal data:
To exercise any of these rights, please submit a written request to: [email protected]. Please include your registered account name and a clear description of the right you wish to exercise. db44 will acknowledge your request within 5 business days and provide a substantive response within 30 days.
The db44 platform is strictly intended for adults aged 18 years and above. db44 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or on behalf of a minor, the associated account will be immediately suspended and the data deleted in accordance with our data retention procedures.
Parents and guardians who believe that a minor may have registered on the db44 platform without consent should contact [email protected] immediately. db44 takes underage gambling extremely seriously and will act promptly on any such reports.
The db44 platform is operated for players based in Bangladesh, and the majority of data processing occurs within the region. However, some of db44's third-party technology service providers — including hosting infrastructure and cybersecurity tools — may be located outside Bangladesh. Where data is transferred internationally, db44 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain data protection standards consistent with this Policy.
db44 does not transfer player KYC documents or financial records to parties located outside the operational region without a specific, documented legal or operational justification. If you have questions about the countries in which your data may be processed, please contact [email protected].
db44 reserves the right to amend this Privacy Policy at any time. When material changes are made, we will post a prominent notice on the platform and update the effective date shown at the top of this document. We encourage players to review the Privacy Policy periodically to stay informed about how their data is being protected.
Continued use of the db44 platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any revision, you must stop using the platform and may request account closure by contacting support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way db44 handles your personal data, please reach out to our support team:
db44 is committed to resolving all privacy-related queries fairly and transparently. If you feel that a concern has not been addressed satisfactorily, you may escalate the matter through our formal complaints procedure as described in the Terms & Conditions.
Now that you understand how db44 handles your data, explore everything the platform has to offer — from cricket betting and live casino to slots, fishing games, and arcade titles. All transactions in BDT. 18+ only.